The Resource The convenience revolution : how to deliver a customer service experience that disrupts the competition and creates fierce loyalty, Shep Hyken
The convenience revolution : how to deliver a customer service experience that disrupts the competition and creates fierce loyalty, Shep Hyken
Resource Information
The item The convenience revolution : how to deliver a customer service experience that disrupts the competition and creates fierce loyalty, Shep Hyken represents a specific, individual, material embodiment of a distinct intellectual or artistic creation found in Randwick City Library.This item is available to borrow from 1 library branch.
Resource Information
The item The convenience revolution : how to deliver a customer service experience that disrupts the competition and creates fierce loyalty, Shep Hyken represents a specific, individual, material embodiment of a distinct intellectual or artistic creation found in Randwick City Library.
This item is available to borrow from 1 library branch.
- Summary
- When you make it easier for customers to do business with you, they will reward you with their money, their loyalty, and their referrals
- Language
- eng
- Edition
- First edition.
- Extent
- 207 pages
- Isbn
- 9781640950528
- Label
- The convenience revolution : how to deliver a customer service experience that disrupts the competition and creates fierce loyalty
- Title
- The convenience revolution
- Title remainder
- how to deliver a customer service experience that disrupts the competition and creates fierce loyalty
- Statement of responsibility
- Shep Hyken
- Language
- eng
- Summary
- When you make it easier for customers to do business with you, they will reward you with their money, their loyalty, and their referrals
- Cataloging source
- DAD
- http://library.link/vocab/creatorName
- Hyken, Shep
- Dewey number
- 658.812
- Index
- index present
- Literary form
- non fiction
- Nature of contents
- bibliography
- http://library.link/vocab/subjectName
-
- Customer relations
- Customer services
- Customer loyalty
- Target audience
- adult
- Label
- The convenience revolution : how to deliver a customer service experience that disrupts the competition and creates fierce loyalty, Shep Hyken
- Bibliography note
- Includes bibliographical references (page 201) and index
- Carrier category
- volume
- Carrier category code
-
- nc
- Carrier MARC source
- rdacarrier
- Content category
- text
- Content type code
-
- txt
- Content type MARC source
- rdacontent
- Control code
- 000065143800
- Dimensions
- 21 cm.
- Edition
- First edition.
- Extent
- 207 pages
- Form of item
- regular print reproduction
- Isbn
- 9781640950528
- Media category
- unmediated
- Media MARC source
- rdamedia
- Media type code
-
- n
- System control number
- (OCoLC)1057286837
- Label
- The convenience revolution : how to deliver a customer service experience that disrupts the competition and creates fierce loyalty, Shep Hyken
- Bibliography note
- Includes bibliographical references (page 201) and index
- Carrier category
- volume
- Carrier category code
-
- nc
- Carrier MARC source
- rdacarrier
- Content category
- text
- Content type code
-
- txt
- Content type MARC source
- rdacontent
- Control code
- 000065143800
- Dimensions
- 21 cm.
- Edition
- First edition.
- Extent
- 207 pages
- Form of item
- regular print reproduction
- Isbn
- 9781640950528
- Media category
- unmediated
- Media MARC source
- rdamedia
- Media type code
-
- n
- System control number
- (OCoLC)1057286837
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<div class="citation" vocab="http://schema.org/"><i class="fa fa-external-link-square fa-fw"></i> Data from <span resource="http://link.randwick.nsw.gov.au/portal/The-convenience-revolution--how-to-deliver-a/vo5D51DAiHA/" typeof="Book http://bibfra.me/vocab/lite/Item"><span property="name http://bibfra.me/vocab/lite/label"><a href="http://link.randwick.nsw.gov.au/portal/The-convenience-revolution--how-to-deliver-a/vo5D51DAiHA/">The convenience revolution : how to deliver a customer service experience that disrupts the competition and creates fierce loyalty, Shep Hyken</a></span> - <span property="potentialAction" typeOf="OrganizeAction"><span property="agent" typeof="LibrarySystem http://library.link/vocab/LibrarySystem" resource="http://link.randwick.nsw.gov.au/"><span property="name http://bibfra.me/vocab/lite/label"><a property="url" href="https://link.randwick.nsw.gov.au/">Randwick City Library</a></span></span></span></span></div>
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<div class="citation" vocab="http://schema.org/"><i class="fa fa-external-link-square fa-fw"></i> Data from <span resource="http://link.randwick.nsw.gov.au/portal/The-convenience-revolution--how-to-deliver-a/vo5D51DAiHA/" typeof="Book http://bibfra.me/vocab/lite/Item"><span property="name http://bibfra.me/vocab/lite/label"><a href="http://link.randwick.nsw.gov.au/portal/The-convenience-revolution--how-to-deliver-a/vo5D51DAiHA/">The convenience revolution : how to deliver a customer service experience that disrupts the competition and creates fierce loyalty, Shep Hyken</a></span> - <span property="potentialAction" typeOf="OrganizeAction"><span property="agent" typeof="LibrarySystem http://library.link/vocab/LibrarySystem" resource="http://link.randwick.nsw.gov.au/"><span property="name http://bibfra.me/vocab/lite/label"><a property="url" href="https://link.randwick.nsw.gov.au/">Randwick City Library</a></span></span></span></span></div>