Coverart for item
The Resource The convenience revolution : how to deliver a customer service experience that disrupts the competition and creates fierce loyalty, Shep Hyken

The convenience revolution : how to deliver a customer service experience that disrupts the competition and creates fierce loyalty, Shep Hyken

Label
The convenience revolution : how to deliver a customer service experience that disrupts the competition and creates fierce loyalty
Title
The convenience revolution
Title remainder
how to deliver a customer service experience that disrupts the competition and creates fierce loyalty
Statement of responsibility
Shep Hyken
Creator
Author
Subject
Language
eng
Summary
When you make it easier for customers to do business with you, they will reward you with their money, their loyalty, and their referrals
Cataloging source
DAD
http://library.link/vocab/creatorName
Hyken, Shep
Dewey number
658.812
Index
index present
Literary form
non fiction
Nature of contents
bibliography
http://library.link/vocab/subjectName
  • Customer relations
  • Customer services
  • Customer loyalty
Target audience
adult
Label
The convenience revolution : how to deliver a customer service experience that disrupts the competition and creates fierce loyalty, Shep Hyken
Instantiates
Publication
Copyright
Bibliography note
Includes bibliographical references (page 201) and index
Carrier category
volume
Carrier category code
  • nc
Carrier MARC source
rdacarrier
Content category
text
Content type code
  • txt
Content type MARC source
rdacontent
Control code
000065143800
Dimensions
21 cm.
Edition
First edition.
Extent
207 pages
Form of item
regular print reproduction
Isbn
9781640950528
Media category
unmediated
Media MARC source
rdamedia
Media type code
  • n
System control number
(OCoLC)1057286837
Label
The convenience revolution : how to deliver a customer service experience that disrupts the competition and creates fierce loyalty, Shep Hyken
Publication
Copyright
Bibliography note
Includes bibliographical references (page 201) and index
Carrier category
volume
Carrier category code
  • nc
Carrier MARC source
rdacarrier
Content category
text
Content type code
  • txt
Content type MARC source
rdacontent
Control code
000065143800
Dimensions
21 cm.
Edition
First edition.
Extent
207 pages
Form of item
regular print reproduction
Isbn
9781640950528
Media category
unmediated
Media MARC source
rdamedia
Media type code
  • n
System control number
(OCoLC)1057286837

Library Locations

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