The Resource Service mindset : 6 mindsets to lead a high-performing service team, Jaquie Scammell (author)
Service mindset : 6 mindsets to lead a high-performing service team, Jaquie Scammell (author)
Resource Information
The item Service mindset : 6 mindsets to lead a high-performing service team, Jaquie Scammell (author) represents a specific, individual, material embodiment of a distinct intellectual or artistic creation found in Randwick City Library.This item is available to borrow from 1 library branch.
Resource Information
The item Service mindset : 6 mindsets to lead a high-performing service team, Jaquie Scammell (author) represents a specific, individual, material embodiment of a distinct intellectual or artistic creation found in Randwick City Library.
This item is available to borrow from 1 library branch.
- Summary
- If you're looking to transform the customer service culture in your organisation, to decrease complaints and increase compliments, Jaquie Scammell's approach is simple and more human than simply introducing better processes and procedures and her approach works
- Language
- eng
- Extent
- 186 pages
- Note
- Prepublication record (machine generated from publisher information)
- Isbn
- 9780648662624
- Label
- Service mindset : 6 mindsets to lead a high-performing service team
- Title
- Service mindset
- Title remainder
- 6 mindsets to lead a high-performing service team
- Statement of responsibility
- Jaquie Scammell (author)
- Language
- eng
- Summary
- If you're looking to transform the customer service culture in your organisation, to decrease complaints and increase compliments, Jaquie Scammell's approach is simple and more human than simply introducing better processes and procedures and her approach works
- Cataloging source
- ANL
- http://library.link/vocab/creatorName
- Scammell, Jaquie
- Dewey number
- 658.812
- Index
- no index present
- Literary form
- non fiction
- Nature of contents
- bibliography
- http://library.link/vocab/subjectName
-
- Customer services
- Economics
- Self help
- Target audience
- adult
- Label
- Service mindset : 6 mindsets to lead a high-performing service team, Jaquie Scammell (author)
- Note
- Prepublication record (machine generated from publisher information)
- Bibliography note
- Includes bibliographical references
- Content category
- text
- Content type MARC source
- rdacontent
- Control code
- 000066272711
- Dimensions
- 21 cm.
- Extent
- 186 pages
- Isbn
- 9780648662624
- System control number
- (OCoLC)1130307296
- Label
- Service mindset : 6 mindsets to lead a high-performing service team, Jaquie Scammell (author)
- Note
- Prepublication record (machine generated from publisher information)
- Bibliography note
- Includes bibliographical references
- Content category
- text
- Content type MARC source
- rdacontent
- Control code
- 000066272711
- Dimensions
- 21 cm.
- Extent
- 186 pages
- Isbn
- 9780648662624
- System control number
- (OCoLC)1130307296
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<div class="citation" vocab="http://schema.org/"><i class="fa fa-external-link-square fa-fw"></i> Data from <span resource="http://link.randwick.nsw.gov.au/portal/Service-mindset--6-mindsets-to-lead-a/B5gYuIZ1jdw/" typeof="Book http://bibfra.me/vocab/lite/Item"><span property="name http://bibfra.me/vocab/lite/label"><a href="http://link.randwick.nsw.gov.au/portal/Service-mindset--6-mindsets-to-lead-a/B5gYuIZ1jdw/">Service mindset : 6 mindsets to lead a high-performing service team, Jaquie Scammell (author)</a></span> - <span property="potentialAction" typeOf="OrganizeAction"><span property="agent" typeof="LibrarySystem http://library.link/vocab/LibrarySystem" resource="http://link.randwick.nsw.gov.au/"><span property="name http://bibfra.me/vocab/lite/label"><a property="url" href="https://link.randwick.nsw.gov.au/">Randwick City Library</a></span></span></span></span></div>
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<div class="citation" vocab="http://schema.org/"><i class="fa fa-external-link-square fa-fw"></i> Data from <span resource="http://link.randwick.nsw.gov.au/portal/Service-mindset--6-mindsets-to-lead-a/B5gYuIZ1jdw/" typeof="Book http://bibfra.me/vocab/lite/Item"><span property="name http://bibfra.me/vocab/lite/label"><a href="http://link.randwick.nsw.gov.au/portal/Service-mindset--6-mindsets-to-lead-a/B5gYuIZ1jdw/">Service mindset : 6 mindsets to lead a high-performing service team, Jaquie Scammell (author)</a></span> - <span property="potentialAction" typeOf="OrganizeAction"><span property="agent" typeof="LibrarySystem http://library.link/vocab/LibrarySystem" resource="http://link.randwick.nsw.gov.au/"><span property="name http://bibfra.me/vocab/lite/label"><a property="url" href="https://link.randwick.nsw.gov.au/">Randwick City Library</a></span></span></span></span></div>
