The Resource Customer service basics, (online streaming)
Customer service basics, (online streaming)
Resource Information
The item Customer service basics, (online streaming) represents a specific, individual, material embodiment of a distinct intellectual or artistic creation found in Randwick City Library.This item is available to borrow from 1 library branch.
Resource Information
The item Customer service basics, (online streaming) represents a specific, individual, material embodiment of a distinct intellectual or artistic creation found in Randwick City Library.
This item is available to borrow from 1 library branch.
- Summary
- Customer Service Basics is designed for all levels of staff as a primer for providing outstanding customer service. Among the items covered are: --approachability. --how to complete a transaction successfully every time. --coping with unhappy customers. --effective listening
- Language
- eng
- Extent
- 1 online resource (1 video file, 14 min. 54 sec.)
- Label
- Customer service basics
- Title
- Customer service basics
- Language
- eng
- Summary
- Customer Service Basics is designed for all levels of staff as a primer for providing outstanding customer service. Among the items covered are: --approachability. --how to complete a transaction successfully every time. --coping with unhappy customers. --effective listening
- Cataloging source
- NZEN
- Characteristic
- videorecording
- Date time place
- Originally produced by Library Video Network in 2010
- http://library.link/vocab/relatedWorkOrContributorName
- Kanopy (Firm)
- Runtime
- 14
- http://library.link/vocab/subjectName
-
- Public services (Libraries)
- Customer services
- Library services
- Technique
- live action
- Label
- Customer service basics, (online streaming)
- Antecedent source
- unknown
- Carrier category
- online resource
- Carrier MARC source
- rdacarrier
- Configuration of playback channels
- unknown
- Content category
- two-dimensional moving image
- Content type MARC source
- rdacontent
- Control code
- kan1062731
- Dimensions
- unknown
- Extent
- 1 online resource (1 video file, 14 min. 54 sec.)
- File format
- unknown
- Form of item
- online
- Level of compression
- unknown
- Media category
- computer
- Media MARC source
- rdamedia
- Medium for sound
- other
- Other physical details
- digital, stereo., sound, color
- Publisher number
- 1062731
- Quality assurance targets
- not applicable
- Reformatting quality
- unknown
- Sound
- sound
- Sound on medium or separate
- sound on medium
- Specific material designation
-
- other
- remote
- System control number
- (OCoLC)897768002
- System details
- Mode of access: World Wide Web
- Video recording format
- other
- Label
- Customer service basics, (online streaming)
- Antecedent source
- unknown
- Carrier category
- online resource
- Carrier MARC source
- rdacarrier
- Configuration of playback channels
- unknown
- Content category
- two-dimensional moving image
- Content type MARC source
- rdacontent
- Control code
- kan1062731
- Dimensions
- unknown
- Extent
- 1 online resource (1 video file, 14 min. 54 sec.)
- File format
- unknown
- Form of item
- online
- Level of compression
- unknown
- Media category
- computer
- Media MARC source
- rdamedia
- Medium for sound
- other
- Other physical details
- digital, stereo., sound, color
- Publisher number
- 1062731
- Quality assurance targets
- not applicable
- Reformatting quality
- unknown
- Sound
- sound
- Sound on medium or separate
- sound on medium
- Specific material designation
-
- other
- remote
- System control number
- (OCoLC)897768002
- System details
- Mode of access: World Wide Web
- Video recording format
- other
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<div class="citation" vocab="http://schema.org/"><i class="fa fa-external-link-square fa-fw"></i> Data from <span resource="http://link.randwick.nsw.gov.au/portal/Customer-service-basics-online/GCgVgJy1fSA/" typeof="Book http://bibfra.me/vocab/lite/Item"><span property="name http://bibfra.me/vocab/lite/label"><a href="http://link.randwick.nsw.gov.au/portal/Customer-service-basics-online/GCgVgJy1fSA/">Customer service basics, (online streaming)</a></span> - <span property="potentialAction" typeOf="OrganizeAction"><span property="agent" typeof="LibrarySystem http://library.link/vocab/LibrarySystem" resource="http://link.randwick.nsw.gov.au/"><span property="name http://bibfra.me/vocab/lite/label"><a property="url" href="https://link.randwick.nsw.gov.au/">Randwick City Library</a></span></span></span></span></div>
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<div class="citation" vocab="http://schema.org/"><i class="fa fa-external-link-square fa-fw"></i> Data from <span resource="http://link.randwick.nsw.gov.au/portal/Customer-service-basics-online/GCgVgJy1fSA/" typeof="Book http://bibfra.me/vocab/lite/Item"><span property="name http://bibfra.me/vocab/lite/label"><a href="http://link.randwick.nsw.gov.au/portal/Customer-service-basics-online/GCgVgJy1fSA/">Customer service basics, (online streaming)</a></span> - <span property="potentialAction" typeOf="OrganizeAction"><span property="agent" typeof="LibrarySystem http://library.link/vocab/LibrarySystem" resource="http://link.randwick.nsw.gov.au/"><span property="name http://bibfra.me/vocab/lite/label"><a property="url" href="https://link.randwick.nsw.gov.au/">Randwick City Library</a></span></span></span></span></div>
