The Resource Conflict and dispute resolution : a guide for practice, Mieke Brandon, Leigh Robertson
Conflict and dispute resolution : a guide for practice, Mieke Brandon, Leigh Robertson
Resource Information
The item Conflict and dispute resolution : a guide for practice, Mieke Brandon, Leigh Robertson represents a specific, individual, material embodiment of a distinct intellectual or artistic creation found in Randwick City Library.This item is available to borrow from 1 library branch.
Resource Information
The item Conflict and dispute resolution : a guide for practice, Mieke Brandon, Leigh Robertson represents a specific, individual, material embodiment of a distinct intellectual or artistic creation found in Randwick City Library.
This item is available to borrow from 1 library branch.
- Summary
- "Conflict and Dispute Resolution is a guide to understanding the underlying aspects of conflict in small and large organisations. The book comprehensively covers the skills and processes needed by students, trainers, dispute resolution practitioners, managers and employees and other stakeholders who want to deal with conflict more effectively." -- Publisher's website
- Language
- eng
- Extent
- xvi, 280 p.
- Note
- Includes index
- Contents
-
- Part I. Setting the Scene: Conflict and its Influences
- 1. Understanding What Creates Conflict
- 2. Conflict in the Workplace in Context
- 3. Conflict as Catastrophe or Catalyst for Change
- Part II. Mediation and Other Processes
- 4. Processes for Handling Conflict and their Application
- 5. Mediating in the Workplace
- 6. Other Processes for Dispute Resolution
- 7. Skills
- 8. Techniques
- 9. Collaborative Problem Solving and Strategies for Negotiation
- Part III. Integrating Professional Practice
- 10. Challenges for Practice
- 11. Practice Considerations
- 12. Reflecting In and On Practice
- Appendix 1. Mediation Agreement
- Appendix 2. Ethical Guidelines for Mediators
- Isbn
- 9780195558425
- Label
- Conflict and dispute resolution : a guide for practice
- Title
- Conflict and dispute resolution
- Title remainder
- a guide for practice
- Statement of responsibility
- Mieke Brandon, Leigh Robertson
- Language
- eng
- Summary
- "Conflict and Dispute Resolution is a guide to understanding the underlying aspects of conflict in small and large organisations. The book comprehensively covers the skills and processes needed by students, trainers, dispute resolution practitioners, managers and employees and other stakeholders who want to deal with conflict more effectively." -- Publisher's website
- Cataloging source
- ANL
- http://library.link/vocab/creatorName
- Brandon, Mieke
- Dewey number
- 303.69
- Illustrations
- illustrations
- Index
- index present
- Intended audience
- Textbook for 3rd year undergraduate and postgraduate students in social work and law who are specialising in dispute resolution and mediation
- Literary form
- non fiction
- Nature of contents
- bibliography
- http://library.link/vocab/relatedWorkOrContributorName
- Robertson, Leigh
- http://library.link/vocab/subjectName
-
- Conflict management
- Dispute resolution (Law)
- Mediation
- Conflict management
- Label
- Conflict and dispute resolution : a guide for practice, Mieke Brandon, Leigh Robertson
- Note
- Includes index
- Bibliography note
- Bibliography : p. 257-272
- Contents
- Part I. Setting the Scene: Conflict and its Influences -- 1. Understanding What Creates Conflict -- 2. Conflict in the Workplace in Context -- 3. Conflict as Catastrophe or Catalyst for Change -- Part II. Mediation and Other Processes -- 4. Processes for Handling Conflict and their Application -- 5. Mediating in the Workplace -- 6. Other Processes for Dispute Resolution -- 7. Skills -- 8. Techniques -- 9. Collaborative Problem Solving and Strategies for Negotiation -- Part III. Integrating Professional Practice -- 10. Challenges for Practice -- 11. Practice Considerations -- 12. Reflecting In and On Practice -- Appendix 1. Mediation Agreement -- Appendix 2. Ethical Guidelines for Mediators
- Control code
- 000041526564
- Dimensions
- 25 cm.
- Extent
- xvi, 280 p.
- Isbn
- 9780195558425
- Isbn Type
- (pbk.) :
- Other physical details
- ill.
- Label
- Conflict and dispute resolution : a guide for practice, Mieke Brandon, Leigh Robertson
- Note
- Includes index
- Bibliography note
- Bibliography : p. 257-272
- Contents
- Part I. Setting the Scene: Conflict and its Influences -- 1. Understanding What Creates Conflict -- 2. Conflict in the Workplace in Context -- 3. Conflict as Catastrophe or Catalyst for Change -- Part II. Mediation and Other Processes -- 4. Processes for Handling Conflict and their Application -- 5. Mediating in the Workplace -- 6. Other Processes for Dispute Resolution -- 7. Skills -- 8. Techniques -- 9. Collaborative Problem Solving and Strategies for Negotiation -- Part III. Integrating Professional Practice -- 10. Challenges for Practice -- 11. Practice Considerations -- 12. Reflecting In and On Practice -- Appendix 1. Mediation Agreement -- Appendix 2. Ethical Guidelines for Mediators
- Control code
- 000041526564
- Dimensions
- 25 cm.
- Extent
- xvi, 280 p.
- Isbn
- 9780195558425
- Isbn Type
- (pbk.) :
- Other physical details
- ill.
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<div class="citation" vocab="http://schema.org/"><i class="fa fa-external-link-square fa-fw"></i> Data from <span resource="http://link.randwick.nsw.gov.au/portal/Conflict-and-dispute-resolution--a-guide-for/2xpufyFiF6Q/" typeof="Book http://bibfra.me/vocab/lite/Item"><span property="name http://bibfra.me/vocab/lite/label"><a href="http://link.randwick.nsw.gov.au/portal/Conflict-and-dispute-resolution--a-guide-for/2xpufyFiF6Q/">Conflict and dispute resolution : a guide for practice, Mieke Brandon, Leigh Robertson</a></span> - <span property="potentialAction" typeOf="OrganizeAction"><span property="agent" typeof="LibrarySystem http://library.link/vocab/LibrarySystem" resource="http://link.randwick.nsw.gov.au/"><span property="name http://bibfra.me/vocab/lite/label"><a property="url" href="https://link.randwick.nsw.gov.au/">Randwick City Library</a></span></span></span></span></div>
