The Resource Refining Service Operations, (online streaming)

Refining Service Operations, (online streaming)

Label
Refining Service Operations
Title
Refining Service Operations
Contributor
Distributor
Subject
Language
eng
Summary
Turn now to service operations, the successful management of which takes into account the psychology of winning customers through great experiences. From the Service Quality Scale to the details of process improvement, find out how to seize the movement where services are increasingly dominating the 21st-century business landscape.
Cataloging source
VDU
Characteristic
videorecording
Date time place
Originally produced by The Great Courses in 2015
Language note
In English
http://library.link/vocab/relatedWorkOrContributorName
  • The Great Courses (Firm)
  • Kanopy (Firm)
Runtime
30
http://library.link/vocab/subjectName
Business education
Technique
live action
Label
Refining Service Operations, (online streaming)
Link
Instantiates
Publication
Note
  • In Process Record
  • Title from title frames
  • Film
Antecedent source
unknown
Carrier category
online resource
Carrier category code
  • cr
Carrier MARC source
carrier
Configuration of playback channels
unknown
Content category
two-dimensional moving image
Content type code
  • tdi
Content type MARC source
rdacontent
Control code
kan1167509
Dimensions
unknown
Extent
1 online resource (streaming video file) (31 minutes):
File format
unknown
Form of item
online
Level of compression
unknown
Media category
computer
Media MARC source
rdamedia
Media type code
  • c
Medium for sound
other
Other physical details
digital, .flv file, sound
Publisher number
1167509
Quality assurance targets
not applicable
Reformatting quality
unknown
Sound
sound
Sound on medium or separate
sound on medium
Specific material designation
  • remote
  • other
System control number
(OCoLC)956900057
System details
Mode of access: World Wide Web
Video recording format
other
Label
Refining Service Operations, (online streaming)
Link
Publication
Note
  • In Process Record
  • Title from title frames
  • Film
Antecedent source
unknown
Carrier category
online resource
Carrier category code
  • cr
Carrier MARC source
carrier
Configuration of playback channels
unknown
Content category
two-dimensional moving image
Content type code
  • tdi
Content type MARC source
rdacontent
Control code
kan1167509
Dimensions
unknown
Extent
1 online resource (streaming video file) (31 minutes):
File format
unknown
Form of item
online
Level of compression
unknown
Media category
computer
Media MARC source
rdamedia
Media type code
  • c
Medium for sound
other
Other physical details
digital, .flv file, sound
Publisher number
1167509
Quality assurance targets
not applicable
Reformatting quality
unknown
Sound
sound
Sound on medium or separate
sound on medium
Specific material designation
  • remote
  • other
System control number
(OCoLC)956900057
System details
Mode of access: World Wide Web
Video recording format
other

Library Locations

    • Lionel Bowen Library and Community CentreBorrow it
      669-673 Anzac Parade, Marouba, NSW, 2035, AU
      -33.938111 151.237977
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