The Resource Phone Skill Series, (online streaming)

Phone Skill Series, (online streaming)

Label
Phone Skill Series
Title
Phone Skill Series
Contributor
Distributor
Subject
Language
eng
Summary
In today's day and age, every caller likes to feel that they are dealing with a highly skilled and professional organisation.. In essentially every organisastion, the telephone is the first point of contact with the customer. How well we communicate on the telephone is crucial to the impression we leave with those customers and can ultimately affect whether they wish to do business with us.. Produced in Australia, this 12 part telephone skills video series examines the various components that contribute to effective telephone communication.
Cataloging source
VDU
Characteristic
videorecording
Date time place
Originally produced by Channel 1 in 2009
Language note
In english
http://library.link/vocab/relatedWorkOrContributorName
  • Channel 1 (Firm)
  • Kanopy (Firm)
Runtime
42
http://library.link/vocab/subjectName
Leadership
Technique
live action
Label
Phone Skill Series, (online streaming)
Link
Instantiates
Publication
Note
  • In Process Record
  • Title from title frames
  • Playlist
Antecedent source
unknown
Carrier category
online resource
Carrier category code
cr
Carrier MARC source
carrier
Configuration of playback channels
unknown
Content category
two-dimensional moving image
Content type code
tdi
Content type MARC source
rdacontent
Control code
kan1119957
Dimensions
unknown
Extent
1 online resource (streaming video file) (43 minutes):
File format
unknown
Form of item
online
Level of compression
unknown
Media category
computer
Media MARC source
rdamedia
Media type code
c
Medium for sound
other
Other physical details
digital, .flv file, sound
Publisher number
1119957
Quality assurance targets
not applicable
Reformatting quality
unknown
Sound
sound
Sound on medium or separate
sound on medium
Specific material designation
  • remote
  • other
System control number
(OCoLC)1018198087
System details
Mode of access: World Wide Web
Video recording format
other
Label
Phone Skill Series, (online streaming)
Link
Publication
Note
  • In Process Record
  • Title from title frames
  • Playlist
Antecedent source
unknown
Carrier category
online resource
Carrier category code
cr
Carrier MARC source
carrier
Configuration of playback channels
unknown
Content category
two-dimensional moving image
Content type code
tdi
Content type MARC source
rdacontent
Control code
kan1119957
Dimensions
unknown
Extent
1 online resource (streaming video file) (43 minutes):
File format
unknown
Form of item
online
Level of compression
unknown
Media category
computer
Media MARC source
rdamedia
Media type code
c
Medium for sound
other
Other physical details
digital, .flv file, sound
Publisher number
1119957
Quality assurance targets
not applicable
Reformatting quality
unknown
Sound
sound
Sound on medium or separate
sound on medium
Specific material designation
  • remote
  • other
System control number
(OCoLC)1018198087
System details
Mode of access: World Wide Web
Video recording format
other

Library Locations

    • Lionel Bowen Library and Community CentreBorrow it
      669-673 Anzac Parade, Marouba, NSW, 2035, AU
      -33.938111 151.237977
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