Coverart for item
The Resource Messengers : who we listen to, who we don't, and why, Stephen Martin and Joseph Marks

Messengers : who we listen to, who we don't, and why, Stephen Martin and Joseph Marks

Label
Messengers : who we listen to, who we don't, and why
Title
Messengers
Title remainder
who we listen to, who we don't, and why
Statement of responsibility
Stephen Martin and Joseph Marks
Title variation
Messengers
Title variation remainder
who we listen to, who we dont, and why
Creator
Contributor
Author
Subject
Genre
Language
eng
Summary
Why are self-confident ignoramuses so often believed? Why are thoughtful experts so often given the cold shoulder? And why do apparently irrelevant details such as a person's height, their relative wealth, or their Facebook photo influence whether or not we trust what they are saying? When deciding whether or not someone is worth listening to, we think we carefully weigh their words and arguments. But those are far from being the only factors that hold sway with us. In this groundbreaking new book behavioural experts Stephen Martin and Joseph Marks pinpoint the eight powerful traits that determine who gets heard and who gets ignored. They show how such apparently irrelevant details as a person's appearance or their financial status influence our response to what they have to say, regardless of its wisdom or foolishness. They explain how trust is won, even when it may not be deserved. They analyse the nature of the charismatic speaker and the verbal and physical cues they employ. And they demonstrate how the tiniest of signals - from the shoes we wear, to the pitch of our voice and the warmth of our smile - can transform how others perceive us and so determine whether they are prepared to pay heed to what we have to say. Above all, Martin and Marks show how looking and sounding right is often far more persuasive than actually being right. In a world of ambiguity, uncertainty and fake news they compellingly demonstrate how, increasingly, the Messenger is the Message
Summary
Two management consultants discuss how people choose whom to believe and what forces have led to the marginalization of experts and data, including how 17 million British citizens chose to follow the advice of self-interested Brexit campaigners
http://library.link/vocab/ext/novelist/bookUI
10824170
Cataloging source
YDX
http://library.link/vocab/creatorName
Martin, Stephen
Dewey number
302.2
Index
no index present
Literary form
non fiction
http://library.link/vocab/relatedWorkOrContributorName
Marks, Joseph
http://library.link/vocab/resourcePreferred
True
http://library.link/vocab/subjectName
  • Communication
  • Influence (Psychology)
Target audience
adult
http://bibfra.me/vocab/lite/titleRemainder
who we listen to, who we don't, and why
Label
Messengers : who we listen to, who we don't, and why, Stephen Martin and Joseph Marks
Instantiates
Publication
Carrier category
volume
Carrier category code
  • nc
Carrier MARC source
rdacarrier
Content category
text
Content type code
  • txt
Content type MARC source
rdacontent
Control code
000066102098
Dimensions
24 cm.
Extent
328 pages
Isbn
9781847942364
Media category
unmediated
Media MARC source
rdamedia
Media type code
  • n
System control number
(OCoLC)1120749742
Label
Messengers : who we listen to, who we don't, and why, Stephen Martin and Joseph Marks
Publication
Carrier category
volume
Carrier category code
  • nc
Carrier MARC source
rdacarrier
Content category
text
Content type code
  • txt
Content type MARC source
rdacontent
Control code
000066102098
Dimensions
24 cm.
Extent
328 pages
Isbn
9781847942364
Media category
unmediated
Media MARC source
rdamedia
Media type code
  • n
System control number
(OCoLC)1120749742

Library Locations

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      -33.938111 151.237977
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