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The Resource Conflict and dispute resolution : a guide for practice, Mieke Brandon, Leigh Robertson

Conflict and dispute resolution : a guide for practice, Mieke Brandon, Leigh Robertson

Label
Conflict and dispute resolution : a guide for practice
Title
Conflict and dispute resolution
Title remainder
a guide for practice
Statement of responsibility
Mieke Brandon, Leigh Robertson
Creator
Contributor
Subject
Genre
Language
eng
Summary
"Conflict and Dispute Resolution is a guide to understanding the underlying aspects of conflict in small and large organisations. The book comprehensively covers the skills and processes needed by students, trainers, dispute resolution practitioners, managers and employees and other stakeholders who want to deal with conflict more effectively." -- Publisher's website
Cataloging source
ANL
http://library.link/vocab/creatorName
Brandon, Mieke
Dewey number
303.69
Illustrations
illustrations
Index
index present
Intended audience
Textbook for 3rd year undergraduate and postgraduate students in social work and law who are specialising in dispute resolution and mediation
Literary form
non fiction
Nature of contents
bibliography
http://library.link/vocab/relatedWorkOrContributorName
Robertson, Leigh
http://library.link/vocab/subjectName
  • Conflict management
  • Dispute resolution (Law)
  • Mediation
  • Conflict management
Label
Conflict and dispute resolution : a guide for practice, Mieke Brandon, Leigh Robertson
Instantiates
Publication
Note
Includes index
Bibliography note
Bibliography : p. 257-272
Contents
Part I. Setting the Scene: Conflict and its Influences -- 1. Understanding What Creates Conflict -- 2. Conflict in the Workplace in Context -- 3. Conflict as Catastrophe or Catalyst for Change -- Part II. Mediation and Other Processes -- 4. Processes for Handling Conflict and their Application -- 5. Mediating in the Workplace -- 6. Other Processes for Dispute Resolution -- 7. Skills -- 8. Techniques -- 9. Collaborative Problem Solving and Strategies for Negotiation -- Part III. Integrating Professional Practice -- 10. Challenges for Practice -- 11. Practice Considerations -- 12. Reflecting In and On Practice -- Appendix 1. Mediation Agreement -- Appendix 2. Ethical Guidelines for Mediators
Control code
000041526564
Dimensions
25 cm.
Extent
xvi, 280 p.
Isbn
9780195558425
Isbn Type
(pbk.) :
Other physical details
ill.
Label
Conflict and dispute resolution : a guide for practice, Mieke Brandon, Leigh Robertson
Publication
Note
Includes index
Bibliography note
Bibliography : p. 257-272
Contents
Part I. Setting the Scene: Conflict and its Influences -- 1. Understanding What Creates Conflict -- 2. Conflict in the Workplace in Context -- 3. Conflict as Catastrophe or Catalyst for Change -- Part II. Mediation and Other Processes -- 4. Processes for Handling Conflict and their Application -- 5. Mediating in the Workplace -- 6. Other Processes for Dispute Resolution -- 7. Skills -- 8. Techniques -- 9. Collaborative Problem Solving and Strategies for Negotiation -- Part III. Integrating Professional Practice -- 10. Challenges for Practice -- 11. Practice Considerations -- 12. Reflecting In and On Practice -- Appendix 1. Mediation Agreement -- Appendix 2. Ethical Guidelines for Mediators
Control code
000041526564
Dimensions
25 cm.
Extent
xvi, 280 p.
Isbn
9780195558425
Isbn Type
(pbk.) :
Other physical details
ill.

Library Locations

    • Lionel Bowen Library and Community CentreBorrow it
      669-673 Anzac Parade, Marouba, NSW, 2035, AU
      -33.938111 151.237977
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